Shipping policy
Shipping Policy
Thank you for shopping with ByutiCare. We are committed to getting your K-beauty products to you as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully completed.
Business days are Monday through Friday, excluding U.S. federal holidays.
During periods of high demand, product launches, promotions, or holidays, processing times may occasionally be longer.
Estimated Delivery Times
For orders shipped within the United States, estimated transit time after processing is generally 3–8 business days, depending on the product, fulfillment location, destination, and shipping carrier.
Shipping estimates are not guaranteed delivery dates. Carrier delays, severe weather, holidays, inventory availability, or other circumstances outside our reasonable control may affect delivery.
When a specific shipping estimate is displayed during checkout, customers should refer to that estimate for their particular order.
Shipping Costs
Shipping costs, when applicable, are calculated and displayed at checkout before payment is completed.
Any free-shipping promotions or thresholds will be clearly displayed on our website when available.
Tracking Your Order
When tracking information is available, customers will receive tracking details after their order has been shipped.
Please allow some time for the carrier to update tracking information after a shipping label has been created.
Multiple Shipments
Some orders may contain products fulfilled from different locations. As a result, items from the same order may occasionally arrive in separate packages and at different times.
When applicable, separate tracking information may be provided for each shipment.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered the fulfillment or shipping process.
ByutiCare is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Damaged Packages
If your tracking information indicates an unusual delay, or if your package arrives damaged, please contact us through the contact information provided on our website.
For damaged shipments, we may request photographs of the product, packaging, and shipping label so we can investigate the issue and determine an appropriate solution.
If tracking shows a package as delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier. You may also contact us so we can assist you in reviewing the available shipping information.
Order Cancellations
Orders may be cancelled within 1 hour of purchase, provided they have not already entered the fulfillment process.
Once an order has been processed for fulfillment or shipped, cancellation may no longer be possible.
Returns
Shipping-related returns are subject to our Return & Refund Policy. Please review that policy before initiating a return.
Shipping Area
At this time, this Shipping Policy applies to orders shipped within the United States.
Additional shipping destinations may be added in the future.
Contact Us
For questions regarding shipping or an existing order, please contact ByutiCare through the contact information available on our website.
ByutiCare
byuticare.com